CPWireless extends your CounterPoint V7 system to handheld, wireless PDA devices. Spend more time on the floor with your customers and less time bound to your workstation!

With the CounterPoint V7 Wireless Option, you can run CPWireless (a scaled-down version of CounterPoint designed for PDAs) on handheld, wireless PDA devices. Update your CounterPoint system in real-time from the sales floor, the warehouse, or even the parking lot. With CPWireless, you can enter mobile tickets (line busters), receivings, price verification, price updates, physical count, and more.

Compatibility

CPWireless is compatible with handheld devices running the Pocket PC operating system. CPWireless works with CounterPoint on Windows, Unix/Linux, and NetWare systems. Both manual entry and barcode scanning are supported.

How It Works

CPWireless is incredibly easy to use—just pick up your handheld PDA and start scanning or tapping. Behind the scenes, a number of technologies are integrated to achieve such seamless, simple operations.

Mobile Tickets

Mobile Tickets provides line-busting functionality and allows your sales people to walk the floor with the customer to provide mobile customer sales and service—without being tied to the checkout register.

The Mobile Tickets application lets you create Hold tickets that can be quickly looked up and retrieved at a CounterPoint workstation. Setup options allow Hold tickets to have either sold or ordered lines. Mobile Tickets is valuable for many types of businesses, including service-oriented retailers and/or retailers with large floor areas, such as lawn/garden centers or department stores.

Item Functions

Basic item lookups and inquiries are available using manual or scanned entry, by item number, barcode, vendor item number, or a variety of keyword lookup methods. You may enter Price-1 changes for the Stocking and Alternate units.

You can see quantity-on-hand information and enter a quick count to create a physical count transaction to correct inventory. You can also create tags for printing later in CounterPoint.

Receivings

You can use CPWireless devices to process receivings and update your CounterPoint Purchasing and Inventory records. This feature allows you to receive purchase orders, add lines to purchase orders, update prices and costs, receive PO's, and even create tags for received items directly from your CPWireless handheld device.

Physical Count

You can use CPWireless to perform a physical count and upload your physical count data into CounterPoint for review and posting. Physical counts can be performed either by scanning the counted items or by entering the item numbers and quantities. CPWireless simplifies taking inventory by removing the process of writing down physical count quantities and manually entering the data into CounterPoint.
You can configure CPWireless to automatically create physical count transactions for counted items. You can also configure CPWireless to track physical counts for particular zones (areas of inventory in your warehouse or stocking location) so you can more easily audit your physical counts.

Only authorized users can upload physical count data and review, edit, and upload the physical counts entered by other users. Other settings determine whether users can view on-hand quantities for the items they are counting.

All CPWireless physical count entries that are uploaded to CounterPoint are also stored in an external audit file. Authorized users can review this file from within CPWireless or export it to a third-party application, such as Microsoft Excel®, for sorting and analysis.

Demo

Demo a live CPWireless application, or view sample Starter Systems.
Wouldn't you rather see CPWireless using your own CounterPoint item and customer information? No problem! CPWireless demo capabilities are built into CounterPoint V7.5.3 (and later), and you don't even need a handheld device! Run CPWireless from any workstation on your LAN (Local Area Network) that has a browser. You can also connect handhelds to your LAN to test drive CPWireless.

System Requirements

Talk to your Synchronics Authorized Dealer. The information provided below is a starting point to understand how to configure CPWireless.

Software from Synchronics:

Wireless Option
The Wireless Option is a CounterPoint Option that enables CPWireless to run on your CounterPoint system. The Wireless Option includes the CPWireless Application Server software and the CPWireless Web Server software. The Wireless Option also includes one Wireless Device License (WDL) to support one handheld device. Wireless Option pricing is based on the CounterPoint user count for a particular site, and includes one WDL. The Wireless Option is available for all CounterPoint V7 configurations except CounterPoint Starter Edition.

Wireless Device Licenses
A Wireless Device License (WDL) is required for each handheld device that uses the CPWireless application. One WDL is included with the purchase of the Wireless Option. You must purchase additional WDLs for each additional handheld device.

Using a handheld with CPWireless activates that specific handheld for a specific WDL. To use a different handheld requires another WDL. If you have (for example) two handhelds and one WDL, it is possible to go through additional steps to de-activate the first handheld then activate the second handheld. Having one WDL for each handheld eliminates the additional steps required to de-activate one handheld and activate the second handheld.

Other components (not from Synchronics):

Web Server running Apache or Microsoft IIS
You will need a computer to run the CPWireless Web Server software. For most installations, performance requirements for this computer are not critical. To ensure that any problems can be easily identified and resolved without interrupting primary CounterPoint operations, you should not use your CounterPoint database server as your CPWireless Web Server. Unix/Linux Web Servers can run Apache, available from www.apache.org. Windows NT/2000/XP servers can run IIS (included at no additional charge with Windows). PHP is required, and is available as a free download from www.php.net.

Wireless Access point(s)
One or more 802.11 wireless access points are required to connect your handhelds to your LAN.

Handheld devices with wireless access
One or more handheld devices may be connected to your LAN. Each handheld device must meet the following requirements:

• Microsoft Pocket PC with Pocket IE browser
  
• 802.11 wireless card
  
• Optional barcode scanner

Note: You don’t actually need wireless or handheld devices. You can run CPWireless from a workstation using any recent browser (such as Internet Explorer 4 or higher). And your workstation can be connected to your LAN using wires. You can even use CPWireless via the public Internet (if you choose to make your in-house Web Server accessible through the Internet). You can access your CPWireless system using handhelds or PC's (such as laptops), or even cellular technology.

We will help you configure your CPWireless system.

Compatible Equipment

Handheld devices:
Any device that meets the requirements
Symbol PPT 2700/2800 Series (Pocket PC: includes scanner and wireless)
Symbol PDT 8100 Series (Pocket PC: with scanner, wireless, and keyboard)
Compaq iPAQ (and many others)
Fujitsu iPad )Pocket PC includes scanner, wireless, keypad, and MSR)

Barcode scanners:
Symbol built-in scanners
Symbol SPS 3000 Compaq iPAQ Expansion Pack (includes scanner and wireless)

Browsers:
Pocket IE browser (Pocket PC)

You will want to think about some of these factors when you are planning your CPWireless system:

• Distance—Covering more area may require multiple access points and/or more expensive access points
  
• Batteries—Handheld devices run on batteries that require recharging; battery life is decreased when you add scanners, wireless, and color displays
  
• Brightness—Consider readability in low light and/or outdoor conditions
  
• Ruggedness—Consider survival from drops and mishandling
  
• Weight—Consider how heavy the device is
  
• Speed—Consider speed of device (newer usually means faster)